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Outlook Is Unable To Download Folder (null)

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We have recently had an issue with outlook 2003 working with a new Courier IMAP Server.

Connections would be made to the server and emails would be downloaded, however it would then give the following error:

Task ‘Checking for new mail in subscribed folders on 123123.co.uk.’ reported error (0x8004DF0B) : ‘Outlook is unable to download folder (null) from the IMAP e-mail server for account 123123.co.uk. Error: The connection to the server is unavailable.

Outlook 2003

Google search turned up many things to try from turning off anti-virus email checkers to un-installing the Microsoft Exchange add-in for outlook, but none of these fixed the issue.

We finally tracked it down to the number of connections to the courier image

To Fix:

edit /etc/courier-imap/imapd

and increase your MAXDAEMONS and MAXPERIP settings

on ours we changed both to 100

MAXDAEMONS=100

MAXPERIP=100

If you are running your courier over SSL you will need to edit /etc/courier-imap/imapd-ssl file as well

Make sure that your server has enough resources, especially memory to cope with the settings that you give it, ours is a VPS with 6gb of RAM so it can easily cope. We will monitor and increase these settings if required.

We have not seen the error message since we made this change to the server so hopefully this will cure the problem permanently.

Task ‘Checking for new mail in subscribed folders on darkstarenergy.co.uk.’ reported error (0x8004DF0B) : ‘Outlook is unable to download folder (null) from the IMAP e-mail server for account darkstarenergy.co.uk. Error: The connection to the server is unavailable.

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